---
title: "Go live"
description: "Submit your integration for review and launch to production"
---

> For the complete documentation index, see [llms.txt](/llms.txt).

After testing in the sandbox, submit your integration for iwoca's review before accessing the production environment.

## Submit for review

Before you get production access, iwoca checks that your customer journey meets lending obligations.
This also catches pre-launch bugs.

<Steps>
  <Step title="Complete sandbox testing">
    Ensure you've run through all required test scenarios for your integration type.
    Submit test customers via the sandbox environment.
  </Step>
  <Step title="Prepare your demo">
    iwoca needs to see the full working customer journey, including:

    - Happy path (successful application and offer).
    - Common unhappy paths (decline, missing documents).
    - Privacy notice visibility meets our compliance requirements.
    - Correct offer display (if applicable).

    This can be a recorded walkthrough, access to your sandbox flow, or a live call to walk through the journey.
  </Step>
  <Step title="Submit UI evidence">
    Share screenshots or a demo link showing:

    - All forms used to collect customer data.
    - How the integration looks within your platform.
    - How different offer types are displayed (if applicable).
  </Step>
  <Step title="Verify backend integration">
    iwoca will verify that leads are sent correctly to our back-end:

    - All minimum data requirements are met.
    - Data is in the correct format.
    - Company and applicant address fields are validated at the point of entry.
    - Duplicate customers are handled appropriately.

    This can be demonstrated with a recorded walkthrough of the journey – your iwoca Partnership Manager will check the corresponding customer and application in our system.
  </Step>
  <Step title="Receive production API token">
    Once approved, iwoca sends you your production API token via secure Gmail or PGP encryption – the same method used for your sandbox token.
  </Step>
</Steps>

<Warning>
**Data validation is required.** Before going live, company fields and applicants' home addresses must be validated at the point of capture.
We recommend a Companies House integration for company data and an address lookup for residential addresses – see [UX guidance](/guides/general/ui-implementation-guidance).
If you already validate these fields another way, no further action is needed.
</Warning>

## Tips for a successful launch

<CardGroup cols={2}>
  <Card title="Notify iwoca of your launch date" icon="calendar">
    We'll have our teams ready for your first applications and be on hand for any launch issues.
  </Card>
  <Card title="Soft launch first" icon="seedling">
    Limit your initial launch to a small subset of customers.
    This lets both teams verify everything works before full volume, and gives our customer success team a chance to familiarise themselves with your customers.
  </Card>
</CardGroup>

<Info>
iwoca closely monitors new integrations for the first few days and will notify you of any concerns.
Get in touch at any time if something comes up.
</Info>
